A LETTER TO OUR CUSTOMERS
Together, we are facing a truly unprecedented situation. The global Corona Virus Pandemic is affect all of our communities and our way of life. During this time we wanted to reach our and update you on how we're approaching the situation at Supercle Day.
DELAY IN LOGISTICS AND SHIPMENT TIME
There're some restrictions in the logistics of the shipping company to limit their cargo package each day. This situation lead us to limit our daily shipment.
Please also notice the shipment time may get some delay even after your order has been shipped by the shipping company. For customs in some countries that restrict the foreign shipment may cause the delay for several days.
However, we always try out best to give the best service for you. 24/7 support team is available to reach you out via email and Instagram DM's. If you have any concerns about your order, feel free to contact us!
Hope you can understand the delay occurs during this pandemic.